+91 900-1260-582

Effective date: June 1, 2021

When you use our platform “Avologic” available at https://www.avologicsoftwares.com/ (“Platform”), we can collect information about you that can directly or indirectly identify you (“Personal Data”).

This Privacy Policy applies:

• When you use the Platform as a website,
• When you purchase our products through the Platform,
• When you send us any request or feedback via relevant forms in the Platform.

We may periodically update this Privacy Policy. Your continued use of the Platform after the effective date of the updated Privacy Policy will be subject to the new Privacy Policy. If we make any major changes to our Privacy Policy and will need your explicit consent for further processing of your Personal Data, we will request your consent or your renewed consent (in case it was obtained previously).

Our contact details:
Avologic,
Address: 1-K-5, Main Rd, Prem Nagar I, Teachers Colony, Ranbadi, Kota, Rajasthan 324005
e-mail: privacy@avologicsoftwares.com

We would like to pay your attention that we collect a very limited amount of Personal Data strictly required to provide you access to the Platform and purchase our products through the Platform which includes:

• WHEN YOU CREATE AN ACCOUNT we process your Contact Data such as first and second name (required), email (required), sex, and date of birth (optional);
• IF YOU CONTACT US VIA THE FEEDBACK OR SUPPORT FORM we will have to process all the data that you provided us via such form (also referred to as “Contact Data”). We ask you to provide only the data required to resolve your issue. Please be aware that by submitting any data to us via such form, you give us your consent to the processing of such data for the purpose of processing your request;
• WHEN YOU PURCHASE OUR PRODUCTS THROUGH THE PLATFORM we have access to your first and second name, email (which refers to the Contact Data), your IP address (which refers to Technical Data), and Payment Data such as the name of the product you purchased, an amount and date of payment and your billing information (country, state/region, city, street address, zip code, company name, VAT ID, phone; the payment provider can also share with us information about PayPal account and last 4 digits of card). Please, note, that your payments are processed by our third-party partners (see the section “Who can have access to your Personal Data”);
• WHEN YOU USE THE PLATFORM we automatically by electronic means, including with the help of cookies, process your Technical Data such as IP address, browser type and language, general location data, and Usage Data, i.e. information about your use of the Platform. Learn more about how we use cookies in the section “Cookies and similar technologies”.

PLEASE NOTE THAT WHEN YOU PURCHASE ANY PRODUCT THROUGH THE PLATFORM AND INTEGRATE IT INTO YOUR STORE, WE DO NOT ACCESS AND PROCESS YOUR CUSTOMERS’ DATA.

If you send us a request for technical support for a product you have purchased, then depending on the nature of your request, to resolve your issue we may need access to the certain customer data. We ask you to provide us with the most limited access to your customer’s data required to resolve your issue. The specific data set to which we will have access will be agreed with you in a separate agreement.

Your Personal Data is used as follows:

Cookies are small text files sent to your computer or mobile device that enable the Platform and its features to function properly.

Some of our cookies are necessary for certain uses of the Platform. These cookies allow us to make the Platform usable by enabling basic functions like page navigation and access to secure areas of the Platform. The Platform cannot function properly without these cookies. We also use cookies for analytical and marketing purposes. Such cookies collect information on how users use the Platform and the effectiveness of our third-party advertising.

We can use cookies created by us, or we can use third-parties cookies provided by such platforms as Magento, Google Analytics, and Facebook Pixel. Learn more about how we engage third parties in the section “Who can have access to your Personal Data”.

You can generally deactivate the use of cookies through a functionality built into your browser. You can also contact us with the request to disable particular categories of cookies.

Below is the list of our third-party partners, a link to a document where you can explore their data practices, and the purpose for which we engaged each third party:

We process and answer your requests without undue delay and in any event within 1 month of our receipt of the request unless a longer period is required due to the complexity of the request. In this case, our response time can be up to 3 months in total.

You have the following rights regarding the Personal Data we hold about you unless provided otherwise by applicable law.

Your rights. You have the right to access Personal Data we hold about you, correct your Personal Data, have your Personal Data deleted, object to how we process or share your Personal Data, and restrict how we process or share your Personal Data. You can at any time send us a relevant request to access, correct, delete, stop or restrict the processing or sharing of your Personal Data via the e-mail specified above.

NOTE THAT IF YOU ASK US TO DELETE YOUR PERSONAL DATA, WE CAN RETAIN YOUR PERSONAL DATA AS NECESSARY TO COMPLY WITH OUR LEGAL OBLIGATIONS OR RESOLVE DISPUTES. FOR INSTANCE, WE ARE GENERALLY UNABLE TO DELETE THE INFORMATION ABOUT YOUR PURCHASES MADE THROUGH THE PLATFORM SINCE WE NEED THIS INFORMATION FOR OUR ACCOUNTING RECORDS.

If your explicit consent serves as the basis for Personal Data processing, you can withdraw the consent at any time by sending a relevant request via e-mail specified above.

Do we actually “sell” Personal Data? We do not, and will not, provide your Personal Data in direct exchange for money. Therefore, in the literal sense, we do not sell your Personal Data.

Other rights. You also have a right to be informed about what categories of Personal Data we are collecting: you can request us to disclose what Personal Data we have collected in the past 12 months and the right to get a free copy of your Personal Data disclosed in a readily usable and readable format. You can also request us to delete the Personal Data we have collected in the past 12 months. We will not discriminate against you for exercising any of your rights granted under CCPA.

Mandatory verification. As required by CCPA we will need to verify your identity before processing your request. In order to verify your identity, we will generally match sufficient information you provide us to the information we maintain about you in our systems. In certain circumstances, we may decline the request, mainly where we are unable to verify your identity, for example, if you have requested us to delete your Personal Data or your account within the Platform.

We retain your Personal Data for as long as it is necessary to fulfill the purposes specified in the section “How do we use your Personal. We regularly (at least once a year) review and de-identify unnecessary data to store it for research or statistical purposes only.